Returns
A simple return policy.
Please contact us within 30 days of receipt to arrange a return. We'll walk you through the steps and, where appropriate, issue a refund or replacement.
Reach out before sending anything back — we’ll confirm the return path and, if it’s a case or bulk order, the most sensible carrier for the package size.
Phone: (858) 354-1120 · Monday through Friday, 9–5 Pacific.
If your order is lost or damaged, contact customer service within 2 weeks to report the problem. Please keep your order number and any photos handy.