Shipping and Returns:
100% product Guarantee
La Costa Gourmet is committed to quality and freshness. We guarantee your satisfaction
100%. If there is any problem or question regarding you shipment, please contact
us immediately by phone at 1-877-931-1028 (Monday-Friday 8am-5pm PST), or email
cs@lacostagourmet.com
Shipping methods and cost
At the La Costa Gourmet, we ship our coffee, tea, chai and cocoa the same day
you place your order. (Monday-Friday) If you order an item that is not in stock,
we will notify you of the delay as soon as we receive your order. You will not
be charged until your item is shipped.
We have many shipping options including standard Federal Express Ground, 2nd day
Air and various international choices. For Fed Express Next Day Air shipments
please call us at 1-877-931-1028.
Return Policy
If any La Costa Gourmet product does not meet you expectations, please contact
us, we will replace it or refund the full cost of the product, including shipping.
We strive to provide excellent Customer Service, and we will do whatever we can
to ensure that you're satisfied. Should you feel the need to return an item, please
contact Customer Service first and we will arrange for return shipping at not
cost to you. Contact our Customer Service department at 1-877-931-1028 (Monday-Friday
8am-5pm PST) or cs@lacostagourmet.com.
Tracking Orders
Your Shipping Confirmation email will contain your shipments tracking number.
Track www.fedex.com/us/, or click here to track US Postal Service deliveries.
Or call us at 1-877-931-1028 and we'll be glad to track your order for you.
Order History
Look up all of your previous orders in your Order History. You will be able
to look up your orders by Order Number.
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